Free Shipping on all orders over $48! Use Code: “openingsale” for 15% off your order!
Free Shipping on all orders over $48! Use Code: “openingsale” for 15% off your order!
Effective Date: August 7, 2024
Welcome to Laddish Natural Wellness INC. We are committed to ensuring that your order arrives safely and in a timely manner. This Shipping Policy outlines our shipping procedures, including delivery options, costs, and delivery times for orders placed on our website, http://www.laddish.ca. By placing an order with us, you agree to the terms outlined in this policy.
We currently ship to addresses within Canada and the United States of America.
2.1. Order Processing: Orders are processed and shipped within 1-3 business days (Monday through Friday, excluding public holidays) after the order is placed. You will receive an email confirmation once your order has been shipped.
2.2. Order Delays: During peak periods or in case of unforeseen circumstances, processing times may be extended. We will notify you of any significant delays.
3.1. Shipping Methods: We offer several shipping options to meet your needs. Available options and estimated delivery times are provided at checkout. Shipping methods may include standard, expedited, and express delivery.
3.2. Shipping Costs: Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery address. The total shipping cost will be displayed at checkout before you complete your purchase.
3.3. Free Shipping: We may offer free shipping promotions from time to time. Eligibility and terms for free shipping promotions will be specified at checkout or in promotional materials.
4.1. Estimated Delivery Times: Delivery times vary depending on the shipping method selected and your location. Estimated delivery times are provided at checkout and are subject to change based on carrier availability and other factors.
4.2. Delivery Delays: While we strive to ensure timely delivery, we are not responsible for delays caused by the carrier or unforeseen circumstances such as weather conditions or natural disasters.
5.1. Address Accuracy: Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or issues caused by incorrect or incomplete address information.
5.2. Address Changes: If you need to change your shipping address after placing an order, please contact us as soon as possible at laddishinc@gmail.com. We will make every effort to accommodate address changes, but we cannot guarantee changes after the order has been processed.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
7.1. Missing or Lost Packages: If your package is missing or has not arrived within the estimated delivery time, please contact us at laddishinc@gmail.com. We will work with the carrier to locate your package and resolve the issue.
7.2. Damaged Packages: If your package arrives damaged, please contact us immediately with details of the damage and any photographs of the damaged items. We will assist you with the return or replacement process.
For information on returns and exchanges, please refer to our Return Policy available on our website.
If you have any questions or concerns about our shipping policy, or if you need assistance with your order, please contact us at:
Laddish Natural Wellness INC.
Email: laddishinc@gmail.com
Thank you for shopping with Laddish Natural Wellness INC. We appreciate your business and are here to ensure that your shopping experience is smooth and satisfying.
Returns: We are committed to ensuring your satisfaction with our products. Due to the nature of our items, we have a strict no-returns policy. However, if you receive a product that is unused and in its original packaging, you may be eligible for a full refund within 30 days of purchase.
Refunds:
If you have any questions or need assistance, please do not hesitate to reach out to our customer service team.
Thank you for understanding and for choosing our products!
Have questions? Our FAQ section is just below to help you find the answers you need.
Absolutely! Our soap bars are crafted with natural ingredients, making them gentle and safe for all skin types.
Our soap bars are crafted in Bradford, Ontario, Canada, using the highest-quality ingredients sourced from around the globe.
On average, our soap bars last 2-3 weeks with daily use.
For optimal quality, our soap bars have a shelf life of two years. If stored in a cool, dry place, they can still be used beyond this period, though the fragrance may become less pronounced.
Yes, our soap bars contain no harsh chemicals. All ingredients are carefully selected to be skin-safe and nourishing.
We offer bold, masculine scents and soaps with a higher grit level for a more invigorating exfoliating experience.
Shipping typically takes 3-7 business days, depending on your location. We strive to process and ship your order as quickly as possible, and you’ll receive a tracking number as soon as your package is on its way.
